About Us 2017-03-22T14:47:26+00:00

Welcome to Goodwill, The Amity Group, serving Hamilton, Halton Regions and Nova Scotia.

Goodwill, The Amity Group is a social enterprise that helps people overcome employment barriers and obtain work, thereby increasing their dignity and independence within the community.

Since 1935, our focus has been to find employment solutions for individuals and employers alike, throughout the Hamilton, Burlington, Oakville, Milton areas and Nova Scotia.

In support of this effort, our retail stores recycle and sell donated goods, which not only helps save the environment, but also provides training opportunities for individuals seeking employment, and funding for services not supported by government.

Our Service Promise…

For over 80 years, Goodwill has assisted individuals in overcoming employment barriers by offering services that meet or exceed the expectations of our customers. In all of our program areas or social enterprise activities, including our employment offices, retail stores and contract services, we:

  • Strive to provide exceptional customer service
  • Make every effort to provide you with a friendly, clean and organized environment
  • Ensure that our facilities are accessible and offer flexible hours
  • Endeavour to stay current in our approach to meeting your needs
  • Remain committed to being responsive to your feedback

Your Feedback Matters…

Goodwill recognizes the rights of customers and clients to make inquiries or raise concerns regarding the quality of service. Goodwill will ensure that customer concerns or inquiries are addressed in a timely and respectful manner.

Customer feedback is welcome anytime on our comments page; please feel free to provide us with anonymous feedback and suggestions.

If you feel you have received unsatisfactory service, please call the Assistant to the President at 905-526-8482 x 2255 or by email at sdavidson@goodwillonline.ca. We will make every effort to respond to you within 2 business days and we will make every effort to try and resolve the issue.

“Our Business Works…So People Can”

Our Commercial Services Division (Ontario Only) helps local businesses address their business needs through the provision of specialized assembly, packaging and other customized services.

To accomplish this, Goodwill works with both individuals and employers to find employment solutions that meet employers’ business needs and provide individuals with work. A good employee can make a good business even better and Goodwill has the expertise to find, train and match individuals for today’s business needs. For over 80 years, Goodwill has been doing just that.

Looking for work? Looking for employees? Want to donate those surplus household and clothing items to a good cause? Interested in saving the environment? Looking for that special deal as a thrift shopper? Need help as a business in meeting your production or operational requirements? Check us out.

Interested in a Career at Goodwill? Contact our Human Resources Department at 905-526-8482, Ext. 2247.