T.E.A.M. Transitional Employment and Mentoring Program

Referral required

Assist people with disabilities to obtain and identify skills, while working toward integration within the community through employment, volunteering or recreational activities.

T.E.A.M. Participants will attend a 12 week program and given an opportunity to access experience within a controlled workplace setting in a variety of tasks such as but not limited to;

Commercial Services:

  • Light Assembly
  • Production Line (measuring, cutting, inserting handles, folding and tagging skipping ropes)
  • Packaging
  • Material cutting
  • Mail Outs
  • Sorting, bagging and labeling small donated items for sale in retail stores
  • Disassemble, clean and reassemble respirator masks
  • Inserting grommets into small bags

Food Services:

  • Dish washing and cleaning of kitchen and café
  • Food Prep
  • Cash (taking orders, relaying to cooks, receiving payments of cash, debit or credit card)
  • Make coffee, ensure beverage fridge and condiment table are stocked with enough product

Participants will work alongside Goodwill’s janitor

  • Clean washrooms
  • Stock products as needed
  • Empty garbage
  • Clean mirrors
  • Sweep floors
  • Clean windows


  • File documents
  • Assemble client folders
  • Assemble promotional materials
  • Other office duties as available

Participants will also be offered a variety of daily workshops to help with job readiness and life skills. An assessment will be completed for the participants on a regular basis to identify strengths in which they can build upon or weaknesses they can improve upon. The assessment/evaluation is broken down into the following categories;

  • Quality of work
  • Quantity of work
  • Job Knowledge
  • Following directions
  • Attendance
  • Presentation
  • Safety
  • Teamwork
  • Customer Relations
  • General Attitude
  • Flexibility
  • Initiative
  • Major Strengths
  • Areas in need of improvement

Participants who  are ready for work will be assigned an employment counsellor and job developer to assist with resume, interview skills and job search, assisted interviews (if needed) and job coaching. Participants unable to transition into employment will receive guidance to find either volunteer or recreation opportunities.

Participants hours range from 25 – 35 hours per week. 

Our Programming is tailored to meet the needs of participants

Location: 225 King William Street
Hamilton, ON L8R 1B1
Phone:  905-526-8482 x 2304
Email:  info@goodwillonline.ca